People to phone when you need help
 
You are not alone; there are people who will work with you to help with your specific problem or situation. But you need to make the first contact, and that could be just a phone call away. To assist you to get help when you need it, here’s a list of useful contacts.
Please note that some of these organisations are staffed by trained volunteers, and may only be able to answer the phone at certain times of the day or week.
 
Arthritis Foundation of NSW Ph: 9683 1622
Support service for people with arthritis and their carers.
Cancer Council Helpline Ph: 131 120
Free and confidential financial counselling services including assistance on credit and debt, paralegal and bankruptcy issues. Financial counsellors can act as a mediator, negotiator or advocate on behalf of clients. Outreach services available.
Carers NSW Ph: 9280 4744
Support and referral service for seniors and carers of frail aged people or people with disabilities. A free Carer Support Kit is available in 11 different languages.
Commonwealth Carelink Centres Ph: 1800 052 222
Web: www.commcarelink.health.gov.au
Referral service to help put seniors, their families and their carers in touch with a wide range of services.
Diabetes Support Service
Ph: 1300 136 588
Domestic Violence Line Ph: 1800 656 463 (24 hours)
Confidential crisis counselling and referral service. Can arrange emergency accommodation.
Dementia Helpline Ph: 1800 100 500
24-hour/7 days a week telephone and support service.
Grief Support Ph: 9489 6644
Telephone support for people experiencing grief.
Health Care Complaints Commission Ph: 9219 7444
Investigates and resolves health care complaints.
Lifeline Ph: 131 114
24-hour/7 days a week confidential telephone counselling and referral service. Offers a personal counselling service during business hours.
Mensline Ph: 1300 789 978
Men’s counselling and referral service.
National Continence Helpline Ph: 1800 330 066
Information about incontinence.
Parkinson's New South Wales Ph: 1800 644 189
Support and information to those with Parkinson's disease and their relatives, and friends.
National Dementia Behaviour Advisory Service
 Ph: 1300 366 448
24-hour/7 days a week telephone, information and referral service for carers of people with dementia. Also offers support and training.
NSW Ombudsman - Community Services Ph: 9286 1000
Investigates complaints against government and non-government community service providers.
Public Trustee NSW Ph: 1300 364 103
Provides will-making and power of attorney services as well as asset management and estate administration.
Salvo Careline Ph: 1300 363 622
Confidential 24-hour/7 days a week support offers problem-focused counselling, drug and alcohol, crisis intervention and suicide prevention.
Seniors Information Service Ph: 131 244
Information on almost everything of relevance to help you find the right service or activity.
Telefriend Counselling Ph: 9419 8367
Free telephone counselling, low-cost face-to-face counselling by appointment, low-cost scheduled phone counselling by appointment, and telephone counsellor training.
 
 
 
 
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